Italiana Hotels Florence, Florence

The hotel offers a convenient location for relaxing but is a bit far from the city center. The rooms need better soundproofing and cleaning, although they provide a smoking room option with 2 small-double beds. The service is exceptional with helpful and courteous staff offering assistance in English and valuable information about the city. The dining experience is satisfying with decent variety but may struggle during peak times. The location is pleasant for dining ambiance but further out from the city center, yet close to transportation options. The facilities are good with a noticeable positive vibe from the tour groups consistently visiting the area.

The hotel offers decent rooms that overlook a busy road, but they are of a decent size. The service was top-notch with friendly and attentive staff accommodating all requests. The location is not very close to the attractions in Florence, but it's in a residential area suitable for a nice walk. The dining experience was average, with some aspects needing improvement.

The hotel was not as expected, with rooms that were too small for four people and quite different from the misleading photos. The lack of extra lamps made the room dark, and both the air conditioning and fridge were not functioning properly. On a positive note, the staff provided helpful service and the breakfast buffet was rich and varied, while the swimming pool stood out for its cleanliness and beauty.

The hotel is a mixed bag - some rooms to the back offer peace from noise, but issues with the lock were frustrating. Service was pleasant, although some staffing behaviors were off-putting. The location provides free parking but may not be ideal for city access. The dining experience was hit or miss, and facilities were average.

The hotel was a lovely spot, with clean rooms and friendly staff. Although the dining experience lacked variety, the pool area was enjoyable. The value for money was reasonable, but separate Wi-Fi charges were a downside.